Last Updated: August 28, 2026

At 603 Scientific, we aim to handle order-related concerns fairly and transparently. Because our products are supplied strictly as laboratory research materials and may require specific storage and handling conditions, return eligibility is limited.

Returns

Certain research materials may be non-returnable once shipped due to their nature and handling requirements. Opened, altered, contaminated, improperly stored, or used products generally cannot be returned.

603 Scientific must review and approve any return request before you send a product back.

Damaged, Defective, or Incorrect Orders

If you receive:

• The wrong product
• A product damaged during shipment
• A product with a material defect

please contact 603 Scientific within the timeframe specified in this policy.

To help us review the issue, we may request:

• Order number
• Product name
• Lot or batch information
• Photos of the product
• Photos of the shipping package
• Shipping documentation
• A brief description of the issue

These details help us verify the order and determine the appropriate resolution.

Refunds and Replacements

After reviewing an eligible claim, 603 Scientific may, depending on the circumstances and applicable law, provide:

• A replacement
• A reshipment
• A refund
• Store credit
• Another appropriate resolution

Approval of a refund or replacement is subject to review of the specific order and circumstances.

Non-Returnable Products

Returns generally will not be accepted for products that have been:

• Opened
• Used
• Altered
• Contaminated
• Improperly stored
• Damaged after delivery
• Returned without prior authorization

Products that no longer meet their original storage or handling conditions may also be ineligible for return.

Order Cancellations

If you need to cancel an order, contact us as soon as possible.

Cancellation may not be available once we have processed, packed, or shipped an order. If you cancel an order after we receive payment, we may issue an appropriate refund in accordance with these Terms and applicable law.

Shipping Issues

Customers are responsible for providing an accurate and complete shipping address.

Once an order has been transferred to the carrier, delays may occur because of weather, carrier operations, government actions, natural disasters, or other circumstances beyond our reasonable control.

Customers should inspect shipments promptly upon delivery and report damaged, missing, or incorrect items as soon as possible.

Return Shipping

If we approve a return, we will provide instructions before you send the item back.

Customers should not return products without prior authorization. Responsibility for return shipping costs may depend on the reason for the return and the order circumstances.

Contact Us

For questions regarding returns, refunds, replacements, or shipping issues, please contact:

603 Scientific LLC
New Hampshire, United States
Website: 603scientificresearch.com
Email: [support@603scientificresearch.com]

Research Use Notice

FOR RESEARCH USE ONLY. NOT FOR HUMAN CONSUMPTION OR VETERINARY USE.

All products offered by 603 Scientific are intended solely for legitimate laboratory, scientific, analytical, educational, experimental, or research purposes.

Products are not intended for human or veterinary administration, diagnosis, treatment, cure, mitigation, prevention, dietary use, cosmetic use, therapeutic use, or personal wellness applications.